PRIVACY POLICY

Last updated: May 6, 2026

At FC Badalona Women, we believe modern football culture should feel human, transparent, and responsible.

This Privacy Policy describes how FC Levante LP Badalona SAD (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from the FC Badalona Women online store (the “Site”) or otherwise communicate with us.

For the purposes of this Privacy Policy, “you” and “your” means the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

FC Levante LP Badalona SAD is the data controller responsible for your personal data.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

The updated version will be published on the Site with a revised “Last updated” date.

2. Legal Bases for Processing

We process your personal data under the following legal bases:

·      Contractual necessity — to process and fulfil orders

·      Legal obligations — to comply with tax, accounting, and regulatory requirements

·      Legitimate interests — to operate, improve, and secure our business

·      Consent — for marketing communications and non-essential cookies

3. What Personal Information We Collect

Information You Provide Directly

We may collect:

·      Name

·      Billing and shipping address

·      Email address

·      Phone number

·      Payment confirmation details

·      Account login details

·      Customer support communications

Information Collected Automatically

We may automatically collect:

·      IP address

·      Device and browser information

·      Website interaction data

·      Network and connection details

This information may be collected using cookies and similar technologies.

Information from Third Parties

We may receive information from:

·      Shopify and related ecommerce services

·      Payment providers

·      Logistics partners

·      Marketing and analytics platforms

·      Customer support providers

4. How We Use Personal Information

Order Processing & Services

We use personal information to:

·      Process payments

·      Fulfil orders

·      Deliver products

·      Handle returns and exchanges

·      Manage customer accounts

Marketing & Advertising

We may use your information to:

·      Send marketing communications

·      Display personalised advertising where permitted

·      Analyse campaign performance

Security & Fraud Prevention

We may process information to:

·      Detect fraud

·      Prevent malicious activity

·      Secure our systems and services

Customer Support & Improvements

We use data to:

·      Respond to enquiries

·      Improve website performance and user experience

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

·      Operate and secure the Site

·      Improve functionality

·      Analyse website usage

·      Support marketing activities

We use a consent management platform to obtain consent for non-essential cookies in accordance with applicable laws.

You may:

·      Accept or reject cookies

·      Withdraw consent at any time through cookie settings

We may use:

·      Necessary cookies

·      Analytics cookies

·      Marketing cookies

For Shopify-specific cookies:

https://www.shopify.com/legal/cookies

We also recognise the Global Privacy Control (GPC) signal where applicable.

6. How We Share Personal Information

We may share personal data with:

·      Ecommerce service providers

·      Hosting and IT providers

·      Payment processors

·      Logistics partners

·      Analytics providers

·      Marketing platforms

We may also disclose information:

·      To comply with legal obligations

·      To enforce our terms and policies

·      In connection with a business transaction

7. International Data Transfers

As we operate internationally, personal data may be transferred outside your country of residence.

Where required, we rely on:

·      Standard Contractual Clauses (SCCs)

·      Other legally recognised safeguards

8. Data Retention

We retain personal data only for as long as necessary.

Typical retention periods include:

·      Order and invoicing data: up to 10 years

·      Account data: until deletion is requested

·      Marketing data: until consent is withdrawn

9. Your Rights

Depending on your location, you may have the right to:

·      Access your personal data

·      Request correction

·      Request deletion

·      Request portability

·      Restrict or object to processing

·      Withdraw consent at any time

·      Opt out of marketing communications

To exercise your rights, contact:

store@fcbadalonawomen.com

We will respond within applicable legal timeframes.

10. Automated Decision-Making

We do not carry out automated decision-making or profiling that produces legal or similarly significant effects.

11. User-Generated Content

If you submit content such as reviews or comments, it may become publicly visible.

12. Children’s Data

Our Services are not intended for children under the age of 16.

We do not knowingly collect personal data from children.

13. Security

We implement appropriate technical and organisational security measures.

However, no system is completely secure, and we cannot guarantee absolute security.

14. Third-Party Links

Our Site may contain links to third-party websites.

We are not responsible for their privacy practices.

15. Complaints

If you have concerns regarding your data, please contact us directly.

You may also lodge a complaint with the relevant supervisory authority in your jurisdiction.

16. Contact

FC Levante LP Badalona SAD Travessera de Montigalà s/n 08917 Badalona, Barcelona Spain

Email: store@fcbadalonawomen.com